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How to Create a Virtual Number for WhatsApp Business

How to Create a Virtual Number for WhatsApp Business

Creating a virtual number for WhatsApp Business is an effective way for businesses to manage customer interactions without using a personal phone number. Virtual numbers offer flexibility, privacy, and scalability, making them an ideal solution for companies looking to enhance their communication strategies.

What is WhatsApp Virtual Number?

A WhatsApp Virtual Number is a phone number that is used exclusively for online communication through platforms like WhatsApp. Unlike regular phone numbers, virtual numbers are not tied to a physical SIM card or a specific device. Instead, they are cloud-based and can be used to send and receive messages or calls over the internet.

Here are some key points about WhatsApp Virtual Numbers

Purpose and Use Cases

    • Privacy: Users can maintain their privacy by not sharing their personal phone numbers.
    • Business Communication: Companies can use virtual numbers to manage customer support, marketing campaigns, and other communications without using personal numbers.
    • Global Reach: Virtual numbers can be from different countries, allowing businesses to have a local presence in multiple regions.

How It Works

    • Provisioning: Users sign up with a service provider that offers virtual numbers. These providers assign a virtual number that can be linked to a WhatsApp account.
    • Registration: The virtual number is used to register a new WhatsApp account. The verification process is similar to that of a regular phone number, often involving an SMS or voice call to receive a verification code.

Service Providers

    • There are several companies that provide virtual number services, including Twilio, TextNow, and others. These providers offer virtual numbers for various uses, including WhatsApp.


    • Scalability: Easily manage multiple WhatsApp accounts for different purposes.
    • Flexibility: Can be used on multiple devices and managed from any location.
    • Cost-Effective: Often cheaper than maintaining multiple physical SIM cards or phone lines.


    • Verification Issues: Sometimes, virtual numbers can face issues during the verification process if WhatsApp detects them as not standard mobile numbers.
    • Regulations: Certain countries have regulations that may restrict the use of virtual numbers.


    • Virtual numbers provide an additional layer of security by keeping personal numbers private.
    • However, it is crucial to use reputable providers to avoid potential misuse or security vulnerabilities.

Overall, WhatsApp Virtual Numbers offer a convenient and flexible way to manage communications, particularly for businesses and individuals who need to maintain privacy and reach a global audience.

step-by-step guide on how to create and use a virtual number for WhatsApp Business

Choose a Virtual Number Provider

The first step is to select a reliable virtual number provider. Several companies offer virtual numbers with varying features and pricing. Some popular providers include:

  • Google Voice: Offers free virtual numbers in the U.S. and is integrated with Google services.
  • TextNow: Provides free and paid virtual numbers with texting and calling capabilities.
  • Grasshopper: Designed for small businesses, offering features like voicemail, extensions, and call forwarding.
  • Twilio: A more advanced option that allows for custom integrations and extensive API support.

Research and choose a provider that best fits your business needs.

Sign Up and Get a Virtual Number

Once you’ve selected a provider, sign up for their service. The process generally involves:

  • Creating an Account: Provide necessary information like your name, email address, and payment details if opting for a paid service.
  • Choosing a Number: Select a virtual number from the available options. Some providers allow you to choose a number based on your preferred area code or country.
  • Verification: Complete any required verification steps, such as confirming your email address or phone number.

Set Up Your Virtual Number

After obtaining your virtual number, you need to configure it for use with WhatsApp Business. This involves:

  • Forwarding Calls and Messages: Configure call and message forwarding settings if needed. This ensures that any communication to your virtual number is directed to the appropriate channels.
  • Customizing Voicemail: Set up a professional voicemail greeting if your provider offers voicemail services.

Download WhatsApp Business

If you haven’t already, download the WhatsApp Business app from the Google Play Store or Apple App Store. WhatsApp Business offers features tailored for businesses, such as automated messages, business profiles, and labels to organize chats.

Register Your Virtual Number on WhatsApp Business

  • Open WhatsApp Business: Launch the app and click on “Agree and Continue” to accept the terms and conditions.
  • Enter Your Virtual Number: When prompted, enter the virtual number you obtained from your provider. Ensure the number is in the correct international format.
  • Verification: WhatsApp will attempt to verify the number by sending a text message or calling the number. Since this is a virtual number, you might need to use the call verification option if the text message doesn’t come through.
  • Enter the Verification Code: Once you receive the verification code, enter it into WhatsApp Business to complete the registration.

Set Up Your WhatsApp Business Profile

After verifying your number, it’s time to set up your business profile:

  • Business Name: Enter your business name. This name cannot be changed later, so choose carefully.
  • Profile Picture: Upload a professional logo or image that represents your business.
  • Business Details: Fill in your business information, such as your address, category, business hours, email, and website.

Utilize WhatsApp Business Features

WhatsApp Business provides several features to enhance customer communication:

  • Automated Messages: Set up greeting messages, away messages, and quick replies to streamline responses.
  • Labels: Use labels to categorize and organize your chats for better management.
  • Catalog: Showcase your products or services by creating a catalog directly in the app.

Promote Your WhatsApp Business Number

Once everything is set up, promote your WhatsApp Business number to your customers:

  • Add it to Your Website: Display the number prominently on your website’s contact page.
  • Social Media: Share your WhatsApp number on your social media profiles and posts.
  • Marketing Materials: Include the number on business cards, email signatures, and other marketing materials.

“The adoption of a WhatsApp virtual number is not just a trend but a necessity today. With the steps in this blog, you can start your journey and establish a professional presence on WhatsApp Business. Sign up Now:


Creating a virtual number for WhatsApp Business is a straightforward process that can greatly benefit your business communication. By following these steps, you can establish a professional presence on WhatsApp, protect your personal phone number, and provide an efficient way for customers to reach you. Leveraging the features of WhatsApp Business can further enhance your customer engagement and streamline your operations.

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